Contact Us

As part of our regular service practices, for day-to-day ordering, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Contact Details

As part of our regular service practices, to explain this clearly, email: Support@bydrshd.shop
Phone: (860) 902-3874
Physical address: 199 Walnut St, Newark, New Jersey, 07105, US

Customer Service Hours

As part of our regular service practices, in line with our store practices, monday to Friday, 9:00 AM–5:00 PM (America/New_York). Messages received outside these hours are reviewed on the next business day.

Faster Support

As part of our regular service practices, our usual approach is that include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.